Legal
LMN Health Solutions LTD ("LMN", "we", "our", or "us") is a Kenyan wholesale business focused on wellness and aesthetic products.
For data protection matters, you can contact us at sales@LMNHealthsolutions.com or enquiries@LMNHealthsolutions.com.
Physical location: Madonna House, Westlands, Nairobi, Kenya.
This Privacy Policy explains how we collect, use, share, store, and protect personal data when you use our website, contact us, or engage with our services.
This policy is intended to support transparency requirements under the EU General Data Protection Regulation (GDPR) where applicable and the Kenya Data Protection Act, 2019.
Contact details, such as name, business name, phone number, and email address.
Business engagement information, such as order inquiries, retail partnership requests, and communication preferences.
Technical information, such as IP address, browser type, device information, and website usage data (for security and analytics where enabled).
To respond to inquiries and provide customer or partnership support.
To assess and process retailer or stockist applications.
To provide product and service information relevant to your request.
To improve website performance, reliability, and user experience.
To meet legal, regulatory, and record-keeping obligations.
Depending on context, we process personal data based on consent, performance of a contract, legal obligations, and legitimate interests (such as service improvement and fraud prevention).
Where consent is used, you may withdraw consent at any time without affecting processing that already occurred lawfully.
We may share personal data with service providers that support website hosting, communication, analytics, or operational services.
We may disclose data to regulators, law enforcement, or courts when required by law.
We do not sell personal data for third-party direct marketing.
Where personal data is transferred outside Kenya or outside the EEA/UK (as applicable), we use reasonable safeguards and contractual protections intended to maintain adequate data protection standards.
We retain personal data only for as long as needed for the purposes in this policy, including legal, accounting, and compliance requirements.
Retention periods vary based on the type of data and business or legal obligations.
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or loss.
No online transmission or storage system is guaranteed to be fully secure, but we continuously work to protect information appropriately.
Subject to applicable law, you may have rights to access, correct, delete, restrict, object to processing, and request data portability.
You may also have the right to withdraw consent and to lodge a complaint with a competent supervisory authority.
For Kenya, complaints may be directed to the Office of the Data Protection Commissioner (ODPC).
To exercise your rights, contact us through the details in this policy.
Our services are intended for business and professional engagement and are not directed to children.
If we become aware that personal data of a child was collected inappropriately, we will take reasonable steps to address it.
Our website may use essential and performance-related technologies to enable functionality and improve user experience.
If non-essential analytics or marketing technologies are used, they should be managed in line with applicable consent requirements.
We may update this Privacy Policy from time to time. Material updates will be reflected by revising the effective date on this page.
LMN Health Solutions LTD
Email: sales@LMNHealthsolutions.com
Alternative email: enquiries@LMNHealthsolutions.com
Address: Madonna House, Westlands, Nairobi, Kenya